So about a month ago I encountered an issue where iTunes could no longer connect to the iTunes Store. Then I found that I could no longer sync my iPad or iPhone with iTunes.
My initial searching for a fix said to uninstall and reinstall iTunes and all related components. I went through this process with no fix.
Apple released the most recent update for iTunes, iPhone and iPad so I thought upgrading might fix the problem. So I update iTunes and still had the same issues and now I found a process called AppleMobileDeviceHelper.exe *32 was consuming 50% CPU.
I mentioned this to one of my coworkers and found that he was also having a similar issue. He sent me some links for a fix that worked for him and I just finished going through this process and it has also worked for me. These instructions are for Windows 7.
The first thing you will want to do is create a restore point in the event that you need to recover. You can find instructions for how to do this in Windows 7 by following this link:
http://www.howtogeek.com/ howto/3195/create-a-system- restore-point-in-windows-7/
Then try:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
then type in:
netsh winsock reset
hit enter, restart PC, open iTunes. Hopefully fixed.
This worked for me and I can now access the iTunes store as well as syncing my other apple devices.
Then try:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
then type in:
netsh winsock reset
hit enter, restart PC, open iTunes. Hopefully fixed.
This worked for me and I can now access the iTunes store as well as syncing my other apple devices.
Thanks Tony! Appreciate the help with getting this fixed.